“I called Clearene for help with our Strong Hot tub. The hard cover was bad and under warranty and I needed them to come take a look and help me get Strong Industries to make and send a new cover for the Spa. They came out and agreed I needed a new cover and called and ordered a new cover for it. Got the new cover and Clearene came out and tried to install and the cover was wrong. Called Strong Industries and took pictures and sent to Strong Industries. Mark and all his crew were GREAT and helped me through the whole mess. Finally received a new cover, but no parts, had to wait again. I cannot recommend anyone more than this crew. They are so patient and helpful and do a great job. They kept in touch and updated us about all the shipping and when they would have the new cover. thank you Clearene, Mark and his great crew.”
-Debbie
“After five frustrating years of cloudy water, algae blooms and unreliable services, we found and switched to Clearene Pool & Spa services in May 2007. At the end of the 2007 season, we were convinced that we’d finally found a service with knowledgeable people who could solve problems and who cared about us as a customer. In April of 2008, we had Clearene install a salt system, and we signed up for their full-season, one flat fee arrangement. Paying for a full year in advance was a bit scary at first, but the quality of their weekly services never wavered, and our pool was crystal clear every day during the entire season. Are we a satisfied customer? Yes, very satisfied.”
– Dave F, Bloomington Residential Customer
“Mark Wynkoop, with Clearene Pool & Spa Service, came to see me mid-winter in 2008. I had called about installing a solar pool heater the following spring.
“We had just moved into a house with an existing in-ground pool, and had the previous owner’s pool company close the pool soon after we moved in during the month of September 2008. As someone with no experience opening, closing or maintaining a pool, I was a bit scared of the prospect.
“I knew after Mark came to visit, and spent time with me out in the wintery cold discussing my solar heater ideas in the dead of winter, that this company was the one I would use come spring time for my pool opening. After the pool opening, I have continued to use Clearance for chemical supplies, and Mark delivers the products personally, promptly and happily! He also spent over an hour with me this spring showing me how to test the pool water with a professional quality testing kit that Clearene supplied. He introduced me to the concepts behind keeping your pool trouble free over time by keeping your water balanced, and the testing kit had a manual with all the details to support these efforts. I asked many questions, and this education was invaluable and put me more at ease. Of course, I’ve called a few times since with an “emergency” question when I come across situations that I could not figure out, and Mark always was happy to spend time with me on the phone and talk through my concerns.
“In short this company, led by Mark Wynkoop, has been responsive, educational and a pleasure to work with. I would suggest Clearene to anyone in the Twin Cities area that has a pool or spa…they are the best!”
– Matt, Minneapolis, MN
“I greatly appreciate the quick weekend response to a mid-winter, heater failure on the hot tub. Clearene got the power pack on, provided an insulating cover and didn’t charge extra for this great service.”
“You were very helpful, the speed with which you got there and took care of things was wonderful. I will definitely call if I need service in the future.”
-Barb Boerboon
“After five frustrating years of cloudy water, algae blooms and unreliable services, we found and switched to Clearene Pool & Spa services in May 2007. At the end of the 2007 season, we were convinced that we’d finally found a service with knowledgeable people who could solve problems and who cared about us as a customer. In April of 2008, we had Clearene install a salt system, and we signed up for their full-season, one flat fee arrangement. Paying for a full year in advance was a bit scary at first, but the quality of their weekly services never wavered, and our pool was crystal clear every day during the entire season. Are we a satisfied customer? Yes, very satisfied.”
– Dave F, Bloomington Residential Customer
“I began using Clearene Pool and Spa Service to take care of my pool shortly after purchasing the home. Their technicians take excellent care of the pool with their weekly service program and all I have to do is enjoy the fun of having a pool. Clearene certainly has the knowledge and skills to help me with all of my pool related needs, from water chemistry to getting the most efficiency out of my equipment. We are using state of the art technology to keep my pool clean and clear which saves money on chemicals. Thank you, Clearene!”
Jim J. – Chaska